Terms of Service
Please read these terms carefully before using our website or booking our services. By using this site, you agree to the terms outlined below.
1. Acceptance of Terms
By accessing and using the website of Ideal Hearing Care Center (idealhearingcare.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.
These terms apply to all visitors and users of the website. Use of our clinical services is subject to separate terms agreed upon at the time of your clinic visit.
2. Services Description
Ideal Hearing Care Center is a professional audiology clinic located in Rawalpindi, Pakistan. We provide:
- Diagnostic hearing tests (PTA, Speech Audiometry, Tympanometry, BERA, OAE)
- Hearing aid consultation, fitting, programming, and repairs
- Pediatric hearing care and newborn hearing screening
- Tinnitus assessment and management
- Ear mould making and custom hearing protection
- Hearing aid brands: Phonak, Signia, Widex, Oticon, Rexton, Interton, Starkey, ReSound, Unitron, and A&M
3. Website Use
This website is provided for informational purposes only. The content — including articles, prices, product descriptions, and service descriptions — is for general guidance and does not constitute medical advice.
You agree NOT to:
- Use this website for any unlawful purpose
- Attempt to gain unauthorised access to any part of the website
- Reproduce, copy, or redistribute website content without prior written permission
- Post or transmit any harmful, defamatory, or misleading content
4. Medical Disclaimer
The information on this website is intended for general informational purposes and is NOT a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified audiologist or medical professional regarding any hearing-related concerns. Do not delay seeking professional care based on information read on this website.
Hearing aid price ranges displayed on this website are approximate and subject to change. Actual prices depend on the specific model, configuration, and fitting requirements. Please contact our clinic for current pricing.
This website does not provide medical diagnoses. Always consult a certified audiologist.
5. Appointments & Bookings
Appointment requests submitted through our website or WhatsApp are not confirmed until acknowledged by our clinic staff.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances. We will notify you as promptly as possible in such cases.
Walk-in patients are welcome during clinic hours (Monday – Saturday, 10:00 AM – 9:00 PM), subject to availability.
For pediatric patients, a parent or legal guardian must be present during the appointment.
6. Pricing & Payment
All prices displayed on this website are in Pakistani Rupees (PKR) and are approximate. Final prices are confirmed at the time of consultation.
Payment is accepted in cash or bank transfer at our clinic. We do not currently accept online payments through the website.
Hearing aid prices vary by model, technology level, and fitting requirements. A formal price quote will be provided after your hearing assessment.
Prices are subject to change without prior notice on the website.
All payments are handled in-person at our clinic. No online payment is processed through this website.
7. Hearing Aid Trial Policy
We offer a trial period for certain hearing aid models to allow patients to evaluate performance in real-life environments.
Trial terms (duration, conditions, applicable models) are discussed and agreed upon at the time of fitting. Trial agreements are separate from these website Terms of Service.
Hearing aids that have been custom-modified or ear moulds that have been manufactured cannot be returned for a refund.
8. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Ideal Hearing Care Center or is used with permission.
The Ideal Hearing Care Center logo and brand name are proprietary. Unauthorised use is prohibited.
Brand names and logos of hearing aid manufacturers (Phonak, Signia, Widex, etc.) are trademarks of their respective owners. Their use on this website is for identification and informational purposes only.
9. External Links
Our website may contain links to external websites such as Google Maps, WhatsApp, YouTube, Facebook, and Instagram.
We are not responsible for the content or privacy practices of these third-party websites. Accessing them is at your own discretion and subject to their respective terms and policies.
10. Limitation of Liability
Ideal Hearing Care Center shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this website.
We make no warranties, express or implied, about the completeness, accuracy, or reliability of any information on this website.
Our total liability, in any case, shall not exceed the amount you paid for the specific service giving rise to the claim.
11. Governing Law
These Terms of Service are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Rawalpindi, Punjab, Pakistan.
Jurisdiction: Courts of Rawalpindi, Punjab, Pakistan.
12. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
Continued use of the website after any changes constitutes your acceptance of the revised terms.
13. Contact Us
For questions about these Terms of Service, please contact us:
Ideal Hearing Care Center
Office #1, Ground Floor, Opposite Gate #1 of Holy Family Hospital,
Rajput Street, E-Block Satellite Town, Rawalpindi, Pakistan
Mon – Sat: 10:00 AM \u2013 9:00 PM